We accept all major credit cards, cash, and checks. For commercial clients, we also offer invoicing with payment terms. If you have any specific payment requirements, feel free to discuss them with our service team.
Yes. We stand by the quality of our work and offer a 100% satisfaction guarantee. If you’re not completely happy with the results, let us know, and we’ll make it right—Learn more about our guarantee.
Absolutely. We carry comprehensive insurance and all necessary licenses to operate in our service areas. This ensures both our customers and our technicians are protected.
We kindly ask for at least 24 hours’ notice if you need to reschedule or cancel an appointment. This allows us to accommodate other customers who may need service. Please contact our office as soon as possible if your plans change.
We appreciate it if you can remove smaller items and clear away personal or fragile belongings. Our technicians can help move light furniture if needed. However, we do ask that you arrange for the moving of heavy, bulky items—like pianos or large cabinets—prior to our arrival or discuss special arrangements with us in advance.
Our cleaning and restoration experts love answering your questions. Feel free to reach out.
Visit our Caring For It section to download our care guides, read helpful articles, access our stain treatment app, and more.
Our highly skilled and dedicated team is ready to get to work.
ServiceKnight is a locally owned and operated floor and surface care company founded in 2000 to serve the Jackson, Mississippi area. With more than two decades of industry experience, the company specializes in carpet and interior textiles cleaning, natural stone restoration and maintenance, tile and grout cleaning and sealing, hardwood floor services, and concrete treatments. Committed to delivering top-quality workmanship, ServiceKnight focuses on extending the beauty and longevity of its clients’ floors and surfaces through expert techniques and personalized customer care.